Terms and Conditions

"Cash My Scrap" is the brand name of the scrap pickup service promoted by SGNCO. Any mention of either of the names in this document refer to the online scrap pickup service provided by SGNCO.

The terms and conditions mentioned here are subject to change at the sole discretion of Cash My Scrap, SGNCO.

These terms and conditions and all the policies mentioned below are binding and require that any conflict arising as a consequence of using our product or service, to be sorted in the court of law in jurisdiction of Gurgaon only.

If you choose to proceed further, it will be taken as your consent to our terms and services mentioned in this document and elsewhere on this website.
If you disagree by any of the terms on this page, then please do not participate in our business in any form, either as a seller or any business partner or any other role, with our services.

Terms for Scrap Sellers:

Below mentioned firm points are elaborated purposely to make customers use our Scrap selling service practically. Here Terms & Conditions has been proclaimed for better flexibility & effectiveness of CMS. We strictly recommend our customers to follow our guidelines on the following scenarios-

  • To make our solution more productive to our customers, it’s our gentle appeal for existing & future customers that they must not share or interchange their personal phone numbers with our pickup executives for any uninformed business.
  • We also appeal our prevailing & future customers to utilize our service via CMS’s Website & App for proactive customer support system from our end. Our online service has been dedicated for better user interaction with 100% outcomes of success.
  • We buy scrap from our customers in relation to the best competitive market rate. The prices we offer are the most cash worthy. Join our service to enjoy to the fullest.
  • Our pickup team shall be equipped with a digital scale and it is the sole responsibility of the customer to crosscheck if the scale is working properly. In case of any anomaly, it must be immediately informed to the customer support team.
  • CMS is not liable for any misshapen or harm that may occur to the customers during the on-going process of our service. We do not take any responsibility for intolerant activities such as theft, molestation, injury or any physical harm during customer and collection executive interaction. Owing to several non-tangible reasons, we are not blameworthy. However, we always take your feedback seriously and will appreciate if you raise any concerns in regards to the behaviour and/or practices of the vendors coming to your service. Let us know if you experience anything, which you think is out of place or is not expected from our customer support or vendors. We will take disciplinary action upon investigation at our end if the claims are found valid and demand action.
  • As per our norm, a customer must not command the pickup executive to do any non-serviceable task or any personal favour. Our executives will function in accord with our guidelines and will not perform any cleaning, scrap gathering from your house. You must collect all our scrap waste in one place for a most reliable convenience from our end.
    All the protocols mentioned above is to rectify any glitch, which stops you from receiving a Technology friendly service. We hereby recommend you to follow the inclined instructions. Note: The above policies mentioned here are subject to change at the sole discretion of CMS, SGNCO.